ALL SALES ARE FINAL. Due to the nature of this product AND COVID-19, refunds will not be issued. Wigs and Any Hair extensions cannot be resold after being handled or worn by the buyer due to sanitation reasons. For this reason, ALL SALES ARE FINAL. 

Returns are only accepted when you have received the wrong items.

FOR ALL READY TO SHIP UNITS

PLEASE KNOW YOUR CORRECT  HEAD CIRCUMFERENCE BEFORE YOU ORDER! 

THERE WILL BE NO REFUNDS ON READY TO SHIP UNITS! IF YOU PURCHASE A READY TO SHIP UNIT AND ITS NOT THE CORRECT SIZE, WE CAN NOT REFUND YOU DUE TO THE NATURE OF THIS PRODUCT.

For all custom units please make sure you correctly enter in all CORRECT measurements. There will be no refunds due to the nature of this product. 

To start a return, you can contact us at admin@sincerelyrosha.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at admin@sincerelyrosha.com